While marketers and brand managers spend hours at hard work and spend lots of money in order to build their brand presence and have a strong network of loyal audiences, they often overlook the most integral aspect for their branding. Communication is the key in all kinds of businesses, regardless of the scale or industry. It is a well-known fact amongst the corporate environment that a corporate toll free number does not only provide an easy system of communication for interested leads, but also lends an air of accountability, trustworthiness and reputability.
Yes, such important pillars for the successful branding and marketing of any business lies within the confines of phone numbers staring with the iconic 1800 or 8XX digits! So, it is safe to say that most real businesses with a plan for survival in the cutthroat world of competition to spare a thought to availing a toll free connection.
As the name of the service suggests a toll free number is a telephony system that offers callers a way to connect to the number holder i.e. the subscriber of the service for free. The callers are not charged on the call. Only the subscriber is charged for the service which includes the billed amount for the calls they receive from keen callers. The idea of toll free numbers was earlier conceived from pre-existing system of collect calls that was used in the business environment previously. The call in this system was connected to an operator who would then place the call to a business organization or a government department. But this involved a lot of work for the operators, which also made room for a lot of mistakes. However, after years of research and technological advancement the technology of toll free numbers was developed. It is now based on really advanced platforms that allows for the subscriber to receive analytical and data-driven insights without expending too many resources or time into the system.
Now that you understand what a toll free number is, it is time to answer the most important question. Does your business need a toll free number? While we discussed how toll free number drives your branding efforts and helps build a positive social outlook. But that is not all; toll free numbers also have other immensely ROI-driven benefits. Here are a few of them discussed:
Toll free numbers helps in driving customer satisfaction. After all you are offering an all time available, free to call connectivity system. So, your customers know that you care and you have spared time and thought to resolve any grievances and help make their experience with your brand a good one. That in itself offer long-term benefits for any business and builds a loyal base of users and a legacy in the industry.
Toll free numbers are easy to remember, they iconic in nature, with clever use of repetition or even wordplay relating to a brand name. hence, people tend to remember them and dial up a call right off the tip of their hands, which further enables brand awareness and makes the marketing burden lighter.
Most toll free numbers these days are portable and can be relocated easily from one location another. As discussed before they also offer analytical insights of leads, which further improve marketing decisions. There are several reputable toll free number providers in the country who offer affordable packages depending on your requirements.
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